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Terms and Conditions and Privacy
Policy including the GDPR General This website is owned by, and you are dealing with, Anglian Agri Media Ltd. By continuing to use this website you are agreeing to comply with the following terms and conditions, which govern Anglian Agri Media Ltd’s relationship with you in relation to this website and all orders processed by the company. If you disagree with any part of these terms and conditions please do not use our website. Company details: Company name: Anglian Agri Media Ltd Registered office: Bury Lodge, Bury Road, Stowmarket, Suffolk, IP14 1JA Email: info@anglianagrimedia.co.uk The following terms and conditions apply to all orders which are processed by Anglian Agri Media Ltd either online or by any other means. Content and changes All content of this website is subject to changes or withdrawal without prior notice. It is for your general information only, and your use of any information or materials published on this website is entirely at your own risk for which we shall not be liable. It is your own responsibility to ensure that any products, services or information available through this website meet your own specific requirements. Privacy Policy and the GDPR To comply with the EU General Data Protection Regulations (GDPR) which came into force 25/05/2018: Customer’s details are only held and processed by Anglian Agri Media for the purposes of invoicing and completing purchases and sending out catalogues in the post. This is necessary to be able to complete transactions, such as posting customer’s purchases, and inform customers of new releases. These contact details are held on a secure system with strictly limited access. As mentioned below, your personal card information is processed securely by Paypal, and is not held on or processed by our website. Anglian Agri Media will never share customer’s details with third parties. Anglian Agri Media will never send marketing emails to customers. Data held for the purposes mentioned above is kept to an absolute minimum. Customers can easily request they are removed from our system, as well as to ask any questions about how we comply with the GDPR and their details held, by contacting us by email at info@anglianagrimedia.co.uk or by calling us on 07845 701127. Security All online orders are processed securely by PayPal, from whom you will receive a confirmation email when purchasing a DVD. Your personal card information is not held on or processed by our website. Copyright This website contains material which is copyright Anglian Agri Media Ltd. No part of this website or the copyright material it contains my by reproduced, by any method, without the prior written consent of Anglian Agri Media Ltd or the copyright holder. Accuracy This website has been produced in good faith. Although every effort has been taken to ensure that all information displayed is accurate, Anglian Agri Media Ltd cannot accept responsibility for any errors, omissions or inaccuracies contained herein, or the consequences of any reliance on the information provided. Delivery We endeavour to dispatch your order within five working days of receipt of payment, unless we notify you otherwise. Most orders will be dispatched by second class Royal Mail post in the UK, although larger orders and orders to overseas territories may be delivered by other selected couriers. Please advise us if you have not received an order within 14 days of payment. Returns and exchange It is our sincere hope that you will be extremely satisfied with your purchase from Anglian Agri Media Ltd. However, if you are not satisfied with your order, please contact us and arrange for the product(s) to be returned to us in as-new, re-saleable condition within 30 days. Please note that we can only accept returns of opened items and issue a refund in the event of there being a manufacturing fault with the product. In this case we will exchange the product, or issue you with a full refund including the cost of the return postage. |
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